“I would have never in a million years thought anything like this ever would have happened,” Sharon Spillane, a neighbor of Xaver’s and friends of his parents, told Fox13.

“They’re a very normal family, he was definitely a normal person,” she said, telling the station that she was “in shock” to learn that Xaver had been arrested for the mass shooting.

Gerlach also spoke with The Washington Post and said that Xaver told her last week that he had purchased a gun. She told the Post that “no one thought anything of it” because he had always liked guns.

Late Wednesday, police investigators still swarmed the bank, which sits between a hotel and a hair salon located in a business district of U.S. 27. The four-lane highway passes through farming communities and small towns as it connects South Florida and central Florida. Sebring, with 10,000 residents, is known internationally for its annual 12 Hours of Sebring endurance auto race that draws world-class drivers.

“Today’s been a tragic day in our community,” chief Hoglund said during a news conference Wednesday. “We’ve suffered significant loss at the hands of a senseless criminal doing a senseless crime.”