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Wells Fargo transitions to Flagstar Bank this weekend

FORT WAYNE, Ind. (Fort Wayne’s NBC) — As of three o’clock Friday afternoon, Wells Fargo shut down 52 of its branches in Indiana, Ohio and Michigan because they were sold to Troy, Michigan-based Flagstar Bank.
Your Wells Fargo debit card will work until midnight Friday.
Starting Saturday, you must activate and use the Flagstar debit card sent to you in the mail.
While you can’t use that card at bank branch ATMs until Monday, you can use them at ATMs in Walgreens, CVS, and Target stores.
“Their account numbers are going to stay the same, in the vast majority of the cases, but our bank routing number and bank name is going to change. So we’re issuing new checks, everybody should have their new checks by November 30. You can start using those on December first, as well,” says Flagstar Bank’s Todd McLaughlin.
Branch employees admitted Friday that some customers may not have received their new debit cards or checks yet, but say they should arrive soon.
“The accounts that people have will stay the same, continue to work the same. In fact we’ve even upgraded our online experience to make sure that our Wells Fargo customers don’t see a significant difference in their online experience,” McLaughlin says.
Online banking at Flagstar will be available Monday to set up your information.
Direct deposit is expected to remain the same, but you might want to check with your HR department to make sure.
All Wells Fargo employees are expected to keep their jobs, and the Flagstar bank branches will open for business Monday morning.
Your mortgage, investments, or car dealership loan will remain with Wells Fargo.
Personal, small business, and direct auto loans will transfer to Flagstar.
If you need assistance, call 1-888-248-6423.

Answers to FAQ can be found here.

Corinne Rose

Corinne Rose is a reporter for WPTA.

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